Privacy Policy

1. Who we are (data controller)

Niyams ("we", "us") is the data controller for personal data processed through this website. Registered address and company details: placeholder — to be confirmed by legal. You can contact us about privacy at info@niyams.com (placeholder contact — replace with the live privacy contact).

2. Personal data we collect

• Contact form data: name, company, email address, phone number, service of interest, and the contents of your message when you submit our contact form.
• Usage data (analytics): pages visited and similar interaction data via Google Analytics 4 — collected only if you accept analytics cookies. See our Cookie Policy.
• Technical data: standard server logs (such as IP address and browser type) processed by our hosting provider to operate and secure the site.

3. Purposes and legal bases (UK GDPR)

• Responding to enquiries and scoping engagements — legitimate interests in running our B2B consulting business, and steps toward a contract where discussions progress.
• Website analytics — consent only. GA4 does not run, and no analytics cookies are set, until you accept analytics cookies.
• Operating, securing, and troubleshooting the website — legitimate interests in a secure, reliable service.

4. Retention

Contact enquiries are kept only as long as needed to handle your request and any resulting engagement, after which they are deleted or anonymised. Specific retention periods are placeholders to be set with legal counsel. Analytics data retention is configured within Google Analytics.

5. Sharing and processors

We do not sell personal data. We share data only with service providers acting as processors where needed to operate the site, including our hosting provider and — only where you have consented to analytics cookies — Google (Google Analytics 4). Any additional processors should be listed here after legal review.

6. International transfers

Some processors (including Google, where analytics consent is given) may process data outside the UK. Where this applies, transfers are intended to rely on appropriate safeguards such as adequacy regulations or standard contractual clauses — to be confirmed with legal counsel before production.

7. Your rights

Under UK data protection law you may have rights to access, rectify, erase, restrict or object to processing of your personal data, and to data portability. Where we rely on consent, you can withdraw it at any time via the "Cookie settings" control in the site footer — withdrawal does not affect processing already carried out.

8. Security

We apply appropriate technical and organisational measures to protect personal data, including access controls and encrypted transport (HTTPS). No method of transmission is 100% secure; please avoid sending sensitive information through the contact form.

9. Cookies

Details of the cookies this site uses, and how to change or withdraw consent, are in our Cookie Policy.

10. Contact and complaints

Privacy questions or requests: info@niyams.com (placeholder). You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to address your concerns first.